Last updated: 9 November 2026
These terms apply to taxi bookings made with Bhartiyan through this website, WhatsApp or phone.
Bookings
- A booking made on the website is a request. It is confirmed when we send you the confirmation and driver details on WhatsApp.
- Please give correct pickup details, flight or train numbers and passenger numbers.
- The Swift Dzire carries up to 4 passengers and the Ertiga up to 7. For safety, we cannot carry more people than the car is built for.
Fares and payment
- We agree the fare with you before the trip.
- We will tell you upfront whether tolls, parking and entry tickets are included.
- You pay the driver at the end of the trip, by UPI or cash. No advance payment is needed.
- Extra stops, extra hours or a different route may change the fare. We agree any change with you first.
Changes and cancellations
Please tell us as early as possible if your plans change or you need to cancel. Because we do not take advance payment, there is no cancellation fee.
Delays
We track flights and trains and plan for normal traffic. We are not responsible for missed flights or trains caused by events outside our control, such as road closures, accidents, severe weather or late arrival at the pickup point.
In the car
- No smoking in the car.
- Please wear seat belts.
- Passengers are responsible for their belongings. If you leave something behind, contact us and we will do our best to return it.
- Damage caused to the car by passengers may be charged.
Law
These terms are governed by the laws of India, and the courts of Goa have jurisdiction.
Contact
Questions? Call or WhatsApp +91 98234 29172 or email bookings@bhartiyangoa.com.